To review the organisation and processes of their Research and Enterprise Directorate
to improve the effectiveness of collation, preparation and submission of research
funding proposals and to improve the contractual consistency, recording and reporting
of Consultancy work carried out by academic staff.
Our work highlighted the strengths and weaknesses of the existing organisation, processes
and relationships between the Directorate and academic departments. Lean principles
were applied to the processes and and a series of workshops held to redesign the
organisation and processes with the result that improvements were made across all